How to Fix Activation Code Errors on TV Devices

If you’re trying to log in to TBN+ on your TV and your activation code isn’t working, the issue is usually related to timing, connectivity, or entering the code incorrectly. Follow the steps below to resolve the problem.

Activation codes are designed to be quick and secure, but they can fail for a few common reasons:

• The code has expired

• The code was entered incorrectly

• Your TV or device has a connection issue

• The activation page was not completed properly

Activation codes are time-sensitive and may expire within a few minutes.

1. Go back to the TBN+ app on your TV

2. Select Login again

3. Wait for a new activation code to appear

Then try the activation process again using the new code.

When entering your code:

• Double-check for typos or incorrect characters

• Enter the code exactly as shown (including capitalization if applicable)

• Avoid using extra spaces

Go to: https://secure.tbn.org/activate to enter your code.

After entering your activation code:

• Click Next

• Enter your email address

• Enter your password

• Select Verify

Make sure you complete all steps. If you stop midway, your TV won’t sign in.

Both your TV and the device you’re using to activate must be connected to the internet.Restart your router if needed. 

If the code still isn’t working:

• Restart your TV or streaming device

• Close and reopen the TBN+ app

• Generate a new activation code and try again

If you’re having trouble entering the code, use a different phone, tablet, or computer or try a different web browser (Chrome, Safari, Edge, or Firefox).

If you’ve tried all of the steps above and are still having trouble, submit a ticket at help.tbnplus.com and our friendly customer service team will be happy to help.